Same-day in Richmond. Honest, upfront pricing — agreed before we start. No service-call fee, no after-hours surcharge, no weekend or holiday markup.
We don't sell parts or kits — we do the repair for you, the same day.
No service-call fee. No after-hours surcharge. No weekend or statutory holiday markup. No upselling on the truck — we confirm your flat-rate price before we start, never after.
Flat-rate · one spring · oil-tempered, not galvanized
Best when only one spring is broken and the other is recent. If both are the same age, ask us — the second is usually months away from going.
Call (778) 800-0769Flat-rate · both springs · oil-tempered, not galvanized
If one spring snapped, the other is the same age. Doing both now is cheaper than a second service call in 4–6 months.
Call (778) 800-0769Flat-rate · commercial-grade oil-tempered springs
For families who use the door 5–10+ times a day. Springs last 2–3× longer; quiet rollers stop the morning racket.
Call (778) 800-0769The flat-rate price we quote is the price you pay. We do not upsell on the truck. If we genuinely find something else (rare cable damage, broken roller), we tell you and you decide — never start work without your OK.
If your door has an enclosed steel tube above it and you can't see the springs, it's almost certainly a Wayne Dalton TorqueMaster. They fail more often than standard torsion springs. Conversion costs less than a like-for-like replacement and the converted system lasts 2–3× longer.
Click to learn why the TorqueMaster is one of the most-replaced systems in Richmond — and what we convert it to. ▼
Wayne Dalton introduced the TorqueMaster in 1994. Instead of the standard torsion spring you see above most garage doors, the TorqueMaster hides the spring inside a sealed steel tube. The 1994 pitch was “safer install, faster install, no exposed tension.” That was true on day one.
The catch: it's now thirty years later, the tube has been collecting moisture in your garage the whole time, and the math on the design has not aged well.
We remove the TorqueMaster tube and winder assembly entirely. In its place we install a standard exposed torsion spring system — the same hardware on 95% of garage doors in Richmond. New oil-tempered IPPC-90 spring (20,000+ cycles), new 1" shaft, new drums, new aircraft-grade cables. Your old TorqueMaster tube goes in the scrap bin.
1.5–2.5 hours for a two-person crew. The door is off-line during the work. We re-balance and full safety-test before we leave.
| TorqueMaster replacement | Conversion to torsion | |
|---|---|---|
| Installed cost | Higher | Lower (flat-rate) |
| Cycle life | 7,000–10,000 | 20,000–25,000 |
| Next repair cost | Whole assembly | Just one spring |
| Serviceable parts | No — replace the whole tube | Yes — every part |
| Visible from inside garage | No (enclosed in tube) | Yes — you can see if it's broken |
Net: you save money on day one. The converted system lasts 2–3× longer, and the next repair is just one spring — not the whole assembly.
From the garage. Then the door wouldn't open. That bang was almost certainly a torsion spring snapping.
Look at the spring above the door. A 1–2 inch gap in the coil means it's broken. Don't try to lift the door.
The motor whines, the door inches up, then stops. The spring is doing 100% of the work the opener can't.
Fair question — and we hear it. Here's the honest answer:
It didn't take 5 minutes. It took 17 years to learn how to do it in 2 seconds. A torsion spring under 250 lb of tension is one wrong turn away from a hospital visit. The speed is the value — and the reason your door isn't a news story.
What you're actually paying for, beyond the part itself:
· Parts at trade pricing. Steel, springs, openers — tariffs and supply costs have gone up across the board. We don't mark up parts to fairy-tale levels, but we don't get them for free either.
· A real business, not a side hustle. WCB coverage, $5M liability insurance, GST, employer payroll taxes, technician wages that keep good people around, fuel, the wrapped van, the cost of actually answering the phone when you call.
· A two-year labour warranty. If anything we touched fails, we come back. For free. That promise has a cost baked into every job.
· Same-day response in Richmond. A truck stocked with every common spring size so we fix it on the first visit — not "we'll order the part and come back Tuesday."
We'll always tell you the price before we start. No surprises. Just an honest number for honest work.
No — please don't. A standard residential garage door weighs 130–250 lbs. The spring carries that weight; without it, lifting can hurt your back or drop the door on something. We'll be there same day.
If you have two springs and one snapped, the other is the same age and within months of going. We always recommend replacing as a pair on double-spring setups — it's cheaper than a second service call.
Most spring repairs are 45–75 minutes from arrival to fully tested.
Yes. Torsion springs in every common Richmond size, extension springs, and Torquemaster conversion kits — all on the truck.
Whether it's an emergency this morning or a project for next month.